Common reasons platforms switch

The trigger is different for every firm. But the underlying pattern is the same — your provider’s roadmap no longer matches yours.

01

Your provider has changed focus

Providers get acquired, pivot to institutional markets, or shift to different asset classes. What worked when you signed up may no longer be their priority. If you’re not getting feature development, responsive support, or UK-specific expertise, that’s a signal.

“They were great when we started, but they’ve moved to institutional funds. We can’t get a response on UK ISA features.”
02

You’re paying more as you grow

AUM-based pricing punishes success. If your provider charges a percentage of assets under management, your costs grow every year — even on historic investments that aren’t generating new activity.

“We’re paying ever increasing fees on historic investments, that just doesn't seem to make any sense.”
03

You need more than an ISA wrapper

If you’ve bolted an ISA manager onto a platform you built yourself, you’re maintaining two systems. A single platform that handles ISA admin, onboarding, compliance, and a branded portal eliminates integration headaches.

“We have an ISA wrapper and a separate portal we built. Keeping them in sync is a full-time job.”
04

You want your own brand

Your investors should interact with your brand — not your infrastructure provider’s. If your current ISA manager puts their name on communications, they're communicating with your customers, or the portal, you’re building their brand with your investors.

“Our investors thought they were investing with someone else. That’s not the experience we want to deliver.”

What changes when you switch

A flat monthly fee with transaction-based pricing means your costs reflect what you’re actually doing — not what you did three years ago.

Typical legacy provider

  • AUM-based pricing — costs grow every year on historic investments
  • Their brand on your investor communications
  • ISA wrapper bolted onto a separate portal you maintain
  • Feature roadmap driven by institutional clients, not UK platforms
  • Limited UK-specific support as provider pivots globally
  • Manual reconciliation between your systems and theirs

With ShareIn

  • Flat monthly fee + transaction charges — costs reflect activity, not historic AUM
  • Fully white-labelled — your brand, your domain, your investor experience
  • Single integrated platform: ISA, portal, compliance, onboarding
  • Product roadmap built entirely for UK alternative investment platforms
  • Edinburgh-based team with deep HMRC, FCA, and CASS expertise
  • Automated reconciliation, reporting, and audit trails

What you get with ShareIn

Everything you need to run a compliant investor-facing platform — under your brand, with flat-fee pricing.

HMRC-Registered ISA Manager

IFISA administration, subscription tracking, annual HMRC returns, void/repair, transfer-in/out handling.

White-Label Investor Portal

Your brand, your domain. Investors log in to see holdings, valuations, and documents.

Flat Fee Pricing

Monthly software fee plus transaction charges. Costs reflect activity, not the size of your historic book.

Investor Onboarding & KYC

Digital identity verification, appropriateness assessments, suitability checks, anti-money laundering.

CASS Client Money

FCA-compliant client money handling and segregated accounts. Full CASS audit trail.

Loan Management

Interest accrual, tranche structures, waterfall distributions, borrower reporting.

Migration timeline

Typical 8–12 weeks from kickoff to go-live. No disruption to your investors.

Week 1–2

Gap analysis

We review your current ISA setup — investor data, subscription history, wrapper types, HMRC reporting status. We identify any gaps and produce a migration plan with a clear timeline. No commitment required to get to this point.

Week 3–4

Platform setup

We configure your ShareIn environment — branded portal, ISA wrapper settings, KYC flows, investor communications templates. If you’re adding capabilities (loan management, bond subscriptions, regulatory hosting), these are set up in parallel.

Week 5–8

Data migration & ISA transfer

Investor records, ISA subscription histories, and holding data are migrated using our dedicated migration tooling. We handle the bulk ISA manager transfer with HMRC — your investors retain full ISA continuity without needing to withdraw and resubscribe. We reconcile every record.

Week 8–10

Testing & investor comms

Parallel running to verify data accuracy. We draft investor communications (under your brand) explaining the transition. Your team reviews the portal, reporting, and ISA functionality before go-live.

Week 10–12

Go-live & cutover

Investors are redirected to your new branded portal. Old provider decommissioned. We handle any remaining ISA transfers-in that are in flight. Post-migration support for 30 days to resolve any edge cases.

Purpose-built migration tooling

We’ve built dedicated tooling to migrate investor data, ISA subscriptions, and account histories from other providers. The tool handles data mapping, reconciliation, duplicate detection, and ISA transfer validation — reducing manual work and the risk of errors. It’s been used in production and we know where the edge cases are.

Common questions

Do my investors lose their ISA wrapper?

No. ISA-to-ISA transfers preserve full continuity. Your investors don’t need to withdraw, resubscribe, or use any of their annual allowance. Their ISA history transfers intact.

Do investors need to do anything?

Minimal. Depending on your current setup, investors may need to accept updated terms and verify their identity on the new portal. We design the process to require as few steps as possible.

What about in-flight investments or loans that haven’t matured?

Live investments transfer with the ISA. Interest payments, loan repayments, and maturity events continue as normal — just processed through ShareIn instead of your previous provider.

How does ShareIn pricing compare to AUM-based providers?

We charge a flat monthly software fee plus transaction-based fees. You pay for what you do, not what you hold. For platforms with large historic investment books, this is typically significantly cheaper than AUM-based billing.

Can I add capabilities during the migration?

Yes. Many firms use a migration as the opportunity to add features they didn’t have before — a branded investor portal, loan management, or bond subscription capability. It’s more efficient to do this alongside the migration than as a separate project.

What if I only need the ISA wrapper, not the full platform?

We can provide ISA manager services as a standalone offering. But most firms find that once they’re migrating, adding the investor portal and compliance reporting makes sense — the marginal cost is low and the value is high.

Start with a free gap analysis

Tell us your ISA type, number of investors, and what’s not working. We’ll come back with a migration plan, timeline, and pricing within a week — no commitment, no charge.

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